Employee Persona Maps, Comms & Listening Strategies

ABOUT

This is the third in a series of four stand-alone workshops where we teach you how to create the different persona maps for your company. You will get access to our Employee Persona Mapping template, developed over two decades of doing this highly nuanced work.

Why are persona maps important? No two employees are alike in terms of what motivates them, what their challenges are, and what they need in order to be engaged in the workplace. You've experienced it: being overwhelmed with company comms, much of which isn't relevant to you. If you're like many of our clients, you've learned to skim your inbox for what is important to you and your role. Wouldn't you like it if you only received communications about things that you need to know about?

This is why creating persona-aligned communications strategies is so important to keep people engaged and informed.

Reinvent your Employee Experience (EX) with our series of four full day workshops. Led by Sally Acton, multi-award-winning business owner and CEO of Torque Employee Experience agency, these four full day workshops offer a practical roadmap to uncovering what truly matters in your workplace and creating an engaged workforce.  

According to Gallup, high employee engagement results in: 

• 18% higher productivity, specifically in sales 
• 23% higher profitability 
• 10% higher customer loyalty and engagement 
• 41% decrease in quality defects 
• 64% decrease in safety incidents and accidents 
• 28% less theft and shrinkage 
• Up to 65% lower staff turnover 

Developing and implementing your employee experience strategy has an impact on the bottom line. 

Understand what your employees really need and how to communicate effectively with different types of team members. It's all about getting to know your people and what makes them tick. We will also show you how to create a communications strategy that talks directly to the hearts and minds of your employees, in a way that is appropriate and meaningful. Finally we will develop a listening strategy that will help you make informed, data-driven business decisions based on the insights that you gain.

Why should you attend? 

Practice makes perfect! Torque's multiple award-winning CEO, Sally Acton, will spearhead these practical workshops with hands-on exercises designed to equip you with the latest tips and tools for EXcellence. 

Get the most out of the workshop day with our hands-on approach and tailored support. We'll provide practical tools and templates that make learning a breeze, giving you the confidence to apply what you've learned right away. Our on-the-day coaching means you'll have someone by your side, helping you navigate any challenges and ensuring you get the most out of the experience. And with pitch sessions, you'll have the chance to showcase your ideas and receive valuable feedback. 

Who is this for? 

Whether you're a seasoned leader deeply invested in improving your team's experience; a fresh startup determined to nurture your workforce; an HR Manager striving for excellence; or an aspiring HR Generalist, we invite you to leverage our EXperience to reinvent your workplace EX. 

• HR Directors 
• Human Resources Managers 
• HR Business Partners 
• Talent Acquisition Managers 
• Learning and Development Specialists 
• Employee Relations Managers 
• Training Managers 
• Organisational Development Consultants 
• Compensation and Benefits Managers 
• Performance Management Specialists 
• Business owners 

The other workshops in the series:

Friday, 31st May:  Workshop #1: Developing your Employee Value Proposition (EVP) 

• Aligning brand identity with EVP 
• Identifying key talent drivers 
• Creating a unique EVP 

Book here: https://www.quicket.co.za/events/254271-mapping-your-employee-value-proposition-evp/

Friday, 21st June: Workshop #2: Mapping your employee journey

• Developing the employee journey
• Identifying significant moments
• Mapping employee experiences

Book here: https://www.quicket.co.za/events/254274-2-torque-mapping-your-employee-journey/

Friday, 30th August:  Workshop #4: Reinventing your EX-strategy in an experience economy 

• Demonstrating ROI for EX initiatives 
• Pitching EX to the boss 
• Illustrating EX impact 

https://www.quicket.co.za/events/254276-4-torque-creating-your-ex-strategy/ 

Time: 09:00 - 16:30 

Venue: Protea Fire & Ice, Melrose Arch, Whitely Street, Melrose Arch Precinct, Melrose Arch 

Cost: R4,000 per workshop 

Join us for all four workshops or cherry pick the ones that you need to attend. 

Receive a complimentary ticket for our annual Torquing with Giants on Friday, 27th September when you book to attend all four workshops. 

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