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Thursday 8th August 3pm Work Force Management
Thu Aug 8, 15:00 - Thu Aug 8, 16:00
Event is online
ABOUT
Experience the future of WFM Zendesk WFM (formerly known as TymeShift), the AI-powered solution that is purpose built for Zendesk offers not just the ability to measure and manage your agents productivity and utilisation to schedule but also tracks your ticket distribution patterns to use AI to generate demand prediction and schedule staff to match those.
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